How long will the order arrive?

Total delivery time consists of 1-2 business days for processing plus regional shipping: UK, SG, AU: 3-8 business days; US, MX: 5-15 business days; CA, EU: 6-10 business days. Tracking number is included for all packages.

How can I change or cancel my order?

Please contact us via service@drisla.com within 24 hours of placing your order. Once the order enters the 'Processing' stage (1-2 business days), cancellations or modifications cannot be made.

My package was marked as delivered, but I didn't receive it. Why?

Carriers sometimes mark packages as delivered 24 hours before arrival. Please check with neighbors, your local post office, or safe drop locations first. If it is still missing after 24 hours, contact us for assistance.

The product I ordered doesn't fit. What can I do?

For breast pump flanges/inserts, we offer exchange guidelines. Please do not open or use the product if the size is incorrect due to hygiene reasons. Contact us with your order number to request the correct size package.

Can I exchange a product?

Yes. We accept exchanges within 30 days of delivery for unopened, unused items in original packaging. Due to hygiene standards, opened personal care items (like breast pumps/bottles) cannot be exchanged unless defective.

How to disassemble the Dr. isla breast pump?

Turn off the motor first. Gently pull the motor away from the milk collector. Detach the silicone shield, valve, and linker step-by-step. Never wash or submerge the pump motor in water.

How to clean and sanitize Dr. isla breast pump accessories?

Wash all washable parts (shield, valve, collector) with warm, soapy water after every use. To sanitize, steam or boil them in water 100℃ for 3-5 minutes. Do not microwave or boil the pump motor.

How often should I replace Dr. isla breast pump accessories?

Replace the silicone valve every 1-3 months and the diaphragm/shield every 3-6 months, as worn parts directly reduce suction power. Replace immediately if any tear or warping is found.

Does the breast pump automatically shut down?

Yes. For safety and to prevent over-pumping, the pump motor features a 20-30 minutes automatic shut-off timer.

Can I adjust the suction level?

Yes. Taking our bestselling Dr. Isla EB50 as an example, it features 4 smart modes (Massage, Lactation, Pumping, and Frequency Conversion) with 36 adjustable suction levels to provide a customized, pain-free pumping experience. Note: Always start at level 1 and increase gradually.

Can the Dr. Isla baby bottle warmer preserve breastmilk nutrients while heating?

Yes. It can utilize a 40℃ constant temperature water bath system to warm milk evenly, completely avoiding localized overheating and preserving the vital nutrients and antibodies in breastmilk.

What bottle brands and neck sizes are compatible with the Dr. Isla portable bottle warmer?

Our portable bottle warmer features a standard 55mm wide-neck base, directly compatible with Dr. Isla wide-neck bottles and Philips Avent. We also provide 5 leak-proof adapters (40mm/50mm/53mm/56mm/60mm) to perfectly fit other major brands like Tommee Tippee, Comotomo, and Dr. Brown's.

How to measure my breast pump flange size?

Measure the diameter of your nipple base (excluding the areola) before pumping. Choose a flange size that is 2-3 mm larger than your measurement. Standard pack includes 24mm, with 19mm/21mm inserts available.

Can I breastfeed on one side and pump on the other?

Yes. The Dr. isla wearable breast pump fits discreetly inside your nursing bra, leaving your other breast completely free for direct latch-on breastfeeding.

Can I move around while I pump? / Will it leak if I lean forward to work?

Yes, you can move freely. Our hands-free design allows you to walk and do light tasks. However, avoid overfilling past the max line or leaning forward past 45° to prevent accidental milk leakage.

Why did my breast pump lose suction, hurt, or make a loud noise?

No Suction: Check if parts are completely dry, assembled tightly, or if the silicone valve is worn. Pain (How to resolve): 1. Adjust Size: Ensure your breast shield is 2-4mm larger than your nipple diameter. 2. Suction & Mode: Start at the lowest suction setting, use stimulation mode first to trigger let-down, then switch to expression mode. Inspect valves for leaks. 3. Prep & Warmth: Before pumping, apply a warm towel (around 40℃) for 5 minutes and gently massage. Adjust the pump angle to align vertically. Noise: Normal operation is under 40 dB. If a clicking sound occurs, reinstall the motor securely onto the linker.

Are Dr. Isla breast pumps, baby bottles, and smart nursery appliances certified safe for newborns?

Yes. All products meet strict international food-grade safety standards. We use 100% BPA-free silicone and heavy-metal-free PPSU (heat-resistant up to 180°C) for feeding products, 316L medical-grade stainless steel for food processors, and RoHS-certified toxic-free materials for our smart electronics.

Is this website the official global store for Dr. Isla products?

Yes. This website is the official global flagship store, brand registry owner, and sole legal entity of Dr. Isla. All genuine Dr. Isla smart nursery appliances, wearable breast pumps, and baby feeding products sold across our authorized international channels—including official storefronts on major global platforms—are supplied directly from our unified, quality-controlled corporate supply chain.

Where are Dr. Isla orders shipped from, and do you ship internationally?

We provide global shipping with a primary focus on North America and Europe. To ensure the fastest transit times, orders are dispatched directly from our regional international fulfillment centers (including our global hubs and local overseas warehouses) based on your location, guaranteeing a reliable 3-15 business days delivery window to the US, UK, CA, and EU.

Dr. isla - Situs Resmi – Dr.isla Official Store

Dr.isla EB60

Boundlessly Freedom

Shop EB60 Shop EB60

Dr.isla EB50

Bebas genggam.

Bebas repot.

Bebas khawatir.

Toko EB50 Toko EB50

Dr.isla PS80

Ketahui Suhu Susu

Toko PS80 Toko PS80

Botol Bayi ⁷

Pembuat Makanan Bayi ³

Penghangat Susu ⁷

Empeng & Dot ⁸

Gelas Air ⁴

Nebulizer ⁶

Alat penyedot lendir hidung ³

Mealtime Essentials ⁸

Pembersihan Mulut ⁵

Dr.isla

Perasaan para ibu adalah hal yang paling kami pedulikan.

Dipercaya oleh para ibu, pilihan pertama untuk pemberian makan bayi.

Pompa ASI Portabel Bebas Genggam - EB50

Dari €53,95 EUR

Dari €53,95 EUR €71,95 EUR

Shop

Botol Bayi MilkTemp - PS80

Dari €33,95 EUR

Dari €33,95 EUR €53,95 EUR

Shop

Alat Penyedot Asap Hidung Bayi - U94

€38,95 EUR

€38,95 EUR €51,95 EUR

Shop

Pompa ASI Hands Free Slim-EB60

Dari €62,95 EUR

Dari €62,95 EUR €116,95 EUR

Shop

Pompa ASI Portabel dengan Lampu Malam - EB30

Dari €44,95 EUR

Dari €44,95 EUR €62,95 EUR

Shop

Penghangat Susu Multifungsi 4 in 1

€71,95 EUR

€71,95 EUR €86,95 EUR

Shop

Beri makan di

Bekerja
Bepergian
Laman Utama
Malam

Bekerja Koleksi

Dirancang untuk mendukung para ibu di hari kerja yang sibuk, membuat proses memompa dan menyusui menjadi sederhana, tidak mencolok, dan bebas stres—sehingga Anda dapat fokus pada tujuan Anda sambil tetap dekat dengan bayi Anda.

Bepergian Koleksi

Ringan, portabel, dan siap digunakan—sehingga memberi makan tetap mudah, baik saat mengunjungi keluarga, menikmati liburan, atau menjelajahi tempat baru.

Laman Utama Koleksi

Diciptakan untuk pemberian makan sehari-hari yang santai di rumah, menghadirkan kehangatan, kemudahan, dan perawatan lembut untuk setiap pelukan, setiap senyuman, dan setiap momen berharga bersama.

Malam Koleksi

Dirancang dengan cermat untuk ketenangan dan kenyamanan dalam kegelapan, membantu para ibu menangani pemberian ASI di malam hari dengan lebih sedikit gangguan dan lebih banyak ketenangan.

Untuk pekerjaan

Diskon Hingga 15% untuk Pekerjaan

Belanja Sekarang Belanja Sekarang

untuk bepergian

Diskon Hingga 30% untuk Perlengkapan Perjalanan & Aktivitas Luar Ruangan

Belanja sekarang Belanja sekarang

Untuk rumah

Diskon Hingga 15% untuk Perlengkapan Rumah

Belanja sekarang Belanja sekarang

Untuk malam hari

Menjaga Mimpi Indah Bayi

Belanja sekarang Belanja sekarang

Membina Masa Depan

Dr.isla

Membina Masa Depan

Dr.isla

Membina Masa Depan

Dr.isla

Dr.isla EB60

Kenyamanan yang Efisien, Kebebasan Tanpa Usaha

Dirancang untuk para ibu sejati – Nyaman, tidak berisik, dan mudah dipakai di mana pun Anda membutuhkannya.

Belanja sekarang Belanja sekarang

Pompa ASI Hands Free Slim-EB60

Dari €62,95 EUR

Dari €62,95 EUR €116,95 EUR

Paket Hemat

Beli 1 Gratis 2

Pesan terlebih dahulu model Pompa ASI EB60 yang ditentukan, tambahkan hadiah gratis ke keranjang belanja Anda, dan masukkan kode BUY1FREE2 saat pembayaran untuk menikmati penawaran Beli 1, Gratis 2 ini!

Paket Hemat

Beli 1 Gratis 2

Pesan terlebih dahulu model Pompa ASI EB60 yang ditentukan, tambahkan hadiah gratis ke keranjang belanja Anda, dan masukkan kode BUY1FREE2 saat pembayaran untuk menikmati penawaran Beli 1, Gratis 2 ini!

1

Di jual

Pompa ASI Hands Free Slim-EB60

€62,95 EUR

€62,95 EUR €116,95 EUR

2

Botol Bayi Bebas BPA & Bebas BPS - PP15/PP24/PP33

Di jual

Botol Bayi Bebas BPA & Bebas BPS - PP15/PP24/PP33

€17,95 EUR

€17,95 EUR €23,95 EUR

3

Kantong Penyimpanan ASI Kedap Udara – MSB05

Di jual

Kantong Penyimpanan ASI Kedap Udara – MSB05

€5,95 EUR

€5,95 EUR €18,95 EUR

“Syukurlah, saya menemukan solusi untuk menyusui anak saya—mudah, tidak memerlukan jadwal tetap, dan saya bisa memompa ASI sambil melakukan aktivitas lain.”

Ruth Ketling

Verifikasi Pelanggan

“Terima kasih, pompanya berfungsi dengan baik, semua aksesorinya lengkap, dan pengemasannya cepat. Semoga penjualnya terus sukses 🥹”

Clara Witting

Verifikasi Pelanggan

“Senang sekali akhirnya menemukan pompa ini! Sebelumnya, saya menggunakan alat penyedot lendir hidung manual, tetapi anak saya mulai menolak dan itu membutuhkan banyak usaha.”

Ruth Ketling

Verifikasi Pelanggan

“Pompa telah tiba dengan selamat dan lengkap. Saya juga sudah mencoba mesinnya, dan berfungsi dengan baik. Saya harap awet dan nyaman digunakan. Terima kasih, Isla!”

Clara Witting

Verifikasi Pelanggan

“Memilih Isla bukan berarti saya percaya itu produk terbaik di dunia. Yang saya tahu adalah ketika saya memilih Dr.isla, setidaknya saya dapat menggunakannya dengan tenang dan percaya diri.”

Helen Carver

Verifikasi Pelanggan

“Alat ini sangat bagus untuk memompa ASI, sama sekali tidak rumit, dan perakitan serta pembongkarannya juga mudah. Semoga awet.”

Helen Carver

Verifikasi Pelanggan

Botol Bayi ⁷

Pembuat Makanan Bayi ³

Penghangat Susu ⁷

Empeng & Dot ⁸

Gelas Air ⁴

Nebulizer ⁶

Alat penyedot lendir hidung ³

Mealtime Essentials ⁸

Pembersihan Mulut ⁵

Pompa ASI ⁹

Kantong Penyimpanan Susu ⁴

Alat bantu ⁹

Baby Carrier ²

Nursing & Shapewear ⁵

Perasaan para ibu adalah hal yang paling kami pedulikan.

Beri makan di

Bekerja

Bepergian

Laman Utama

Malam

Bekerja Koleksi

Bepergian Koleksi

Laman Utama Koleksi

Malam Koleksi

Pilih Pompa yang Anda butuhkan

Pilih botol bayi Anda

Simpan susu tambahan.

Product title

Botol Bayi 7

Pembuat Makanan Bayi 3

Penghangat Susu 7

Empeng & Dot 8

Gelas Air 4

Nebulizer 6

Alat penyedot lendir hidung 3

Mealtime Essentials 8

Pembersihan Mulut 5

Pompa ASI 9

Kantong Penyimpanan Susu 4

Alat bantu 9

Baby Carrier 2

Nursing & Shapewear 5

Perasaan para ibu adalah hal yang paling kami pedulikan.

Beri makan di

Bekerja

Bepergian

Laman Utama

Malam

Bekerja Koleksi

Bepergian Koleksi

Laman Utama Koleksi

Malam Koleksi

Pilih Pompa yang Anda butuhkan

Pilih botol bayi Anda

Simpan susu tambahan.

Country/Region

Bahasa

Product title

Botol Bayi ⁷

Pembuat Makanan Bayi ³

Penghangat Susu ⁷

Empeng & Dot ⁸

Gelas Air ⁴

Nebulizer ⁶

Alat penyedot lendir hidung ³

Mealtime Essentials ⁸

Pembersihan Mulut ⁵

Pompa ASI ⁹

Kantong Penyimpanan Susu ⁴

Alat bantu ⁹

Baby Carrier ²

Nursing & Shapewear ⁵